Appointment for key and rental contract Leiden
Only when you are not able to send us your signed contract (and other documents) before arrival you can schedule
an appointment on this page to sign your contract upon arrival.
Remember to bring along your valid ID. Please request an appointment at least 5 days before arrival
When you arrive during the 'Warm Welcome Service' (August 22, 23 and 24) you do not need to make an appointment, please
check the website for the location of the housing office service. Please check the website for our location during the 'Warm
The appointment to sign your contract takes place at Plexus, Kaiserstraat 25 in Leiden after which you can pick up your key at caretaker DUWO.
In case you are not able to make your first payment before arrival, you will have to do so during the appointment. We
accept Maestro, MasterCard and Visa. Cash payments can only be made at the GWK Travelex agency. Please see our
Forgot to make an appointment?
In case you have not made an appointment through our schedule, you may come to Plexus during the indicated
appointment hours, where you can wait in line for a next available time slot. Students with an appointment receive priority.
Please note that Plexus is about a 20 minute walk from Leiden Central Station (map & directions). Buses and taxis leave from
the central square in front of the main entrance of Leiden Central Station.
You can take bus line 1 (direction 'Alrijne Ziekenhuis') or bus line 3 (direction 'Station De Vink') and get off at stop
'Paterstraat' (in front of the University Library). From here Plexus is about a 5 minute walk. You can plan your public
transport journey via 9292.nl Please note you will need a 'OV chip card' to travel on Dutch public transportation.
Arriving outside office hours
When you arrive outside office hours (i.e. in the evening or during the weekend) please make an appointment to sign your
contract and collect your key for the next working day (again no later than 5 days beforehand). For your
first night(s) you will then need to make your own arrangements for your overnight stay. Leiden's Tourist Information Centre
can assist you.